Its a great place to work for the most part. Like all retail companies it has its pros and cons. A lot of the customers that come into harbor are rude so expect that. I love the 4am-8am shifts you get off work and have the rest of the day to yourself.
Harbor freight is a good place to work only if your not a parent. You will miss quality time with your kids unless your a sales associate they intend to get out early but, logistics life is brutal you have more expectations and less time with your family no dinners for sure I can tell you that. You will work every holiday except thanksgiving or Christmas there is no time and the half at this job which should be there knowing we expose ourselves to Covid every day.
If they had a better scheduling for people this job would rock. Pros Pay is good could better base on the work load. Cons Bad scheduling, need better work and family life balance. Time and a half should be put in play. Yes There are 2 helpful reviews 2 No. It's best for young college students or retired adults not parents or people with financial responsibilities.
I love harbor freight. Some of the benefits make going else where difficult because it's rare to earn biweekly PTO without a cap. However, even with recent past raises harbor freight does not pay enough to meet cost of living demands. If you work at harbor freight and want to rent a nice place you're screwed. Landlords want you to make 3 times the rent which in my case is about No decent community in my area offers anything for less than a thousand a month.
I'm currently without a home of my own and living with family. Pros Earn monthly PTO without a cap, so far. Cons Low pay in comparison to cost of living, Part time employees availability is priority over full time, 36 hours a week is their full time that 4 hours each week makes me lose over dollars a month, Best for students or retires. Yes There are 1 helpful reviews 1 No. I worked with some fun and nice people. Pros Paid vacation. Cons Clean bathroom and my schedule keep changing.
Yes There are 3 helpful reviews 3 No. Official response from Harbor Freight Tools January 3, Thank you for taking the time to share your feedback with us. At Harbor Freight, we believe in Excellence in Execution, meaning we get things done by staying focused and sweating the details. We always encourage associates with questions or concerns regarding standard operating procedures speak with their Store Manager. We thank you for your time in Newnan, GA and we wish you the best of luck in your future career!
As a Contact Center Associate we often have customers wait on hold unnecessarily. We are told to fill out templates and then advise the customers to wait up to 5 days for a response.
This creates frustration for both the employees and customers. We regularly fail to process refunds for our hard-working customers in a reasonable timeframe. For a customer to get their refund they often call times to resolve due to our inadequate processes and lack of autonomy.
Emails are not answered in a timely manner. Our systematic tracking information and order status emails relay inaccurate information regularly. Technology is outdated. Systems often fail. Supervisors are overwhelmed with questions from new hires due to the lack of proper training and non-existent SOP's.
At least once a day supervisors are no where to be found. The lack of SOP's and poor training resources hinders productivity and sabatoges an employees ability to do their job to the best of their ability. Poor training and internal communication processes compound problems when leadership attempts to roll-out of new ideas.
Very poor ongoing training is provided after the first 10 days. Emails or piecemeal papers are provided that are not clearly thought out which hinders proper execution of "system improvements".
With every improvement our customers get bounced around more and our service quality suffers. Employees are written up every time they go over 1 minute on their scheduled work times or breaks. Yet overtime and staying late and working through breaks is not recognized. This creates a "Spartan" culture with - more Pros Benefits. Thank you for taking the time to share your detailed feedback with us! At Harbor Freight, we are committed to building the best place to work which means providing our associates with the proper training and tools they need to grow and succeed.
It is important that our associates feel they are a part of a safe and collaborative work environment. If you have strong pending concerns we highly recommend you reach out your HR partner. We have forwarded your feedback with the appropriate associates. Thank you for your continued hard work in Camarillo, CA. Jobs at Harbor Freight Tools. Day stocker. Contact Center Supervisor- Flex Remote.
You will learn so much in this job for your everyday, and even future endeavors. Great training and loved feeling like an asset to the company. The training I got here helps me for mote than just working at harbor freight. I would recommend anyone try it out. They're also great about promoting from within if you show the drive. The pay was terrible but it worked for what I needed. Eventually they made a new policy where employees had to work so many hours and they had to let me go which was very dissapointing.
Work mates make this job super enjoyable, and the customers are great. Cons Super low pay with low raises. Not much opportunity, to make more. Most people I worked with, were wonderful people, but felt they had to, work there because, other places wouldnt hire them, which was too, bad they felt that way. Yes No. Work is easy, depending on what you do. A great place to work if you like working with well with others. Company is very interested in worker satisfaction. A lot of fun things to do on breaks.
Pros good for team building. Cons walking everywhere. Working here really is the worst. The schedule constantly changes on a day to day basis. The entire management team will sit in the office for 30 min gossiping about everyone in the store. They are very judgemental towards everyone that approaches them. A very uncomfortable work environment.
Pros Nothing. Cons Short lunch. Horrible leadership team. Constant schedule change. Do you enjoy working at your company? Not a very hard job except for truck days.
Its a great place to work for the most part. Like all retail companies it has its pros and cons. A lot of the customers that come into harbor are rude so expect that. I love the 4am-8am shifts you get off work and have the rest of the day to yourself. Harbor freight is a good place to work only if your not a parent.
You will miss quality time with your kids unless your a sales associate they intend to get out early but, logistics life is brutal you have more expectations and less time with your family no dinners for sure I can tell you that. You will work every holiday except thanksgiving or Christmas there is no time and the half at this job which should be there knowing we expose ourselves to Covid every day.
If they had a better scheduling for people this job would rock. Pros Pay is good could better base on the work load.
Cons Bad scheduling, need better work and family life balance. Time and a half should be put in play. Yes There are 2 helpful reviews 2 No. It's best for young college students or retired adults not parents or people with financial responsibilities. I love harbor freight. Some of the benefits make going else where difficult because it's rare to earn biweekly PTO without a cap. However, even with recent past raises harbor freight does not pay enough to meet cost of living demands.
If you work at harbor freight and want to rent a nice place you're screwed. Landlords want you to make 3 times the rent which in my case is about No decent community in my area offers anything for less than a thousand a month.
I'm currently without a home of my own and living with family. Pros Earn monthly PTO without a cap, so far. Cons Low pay in comparison to cost of living, Part time employees availability is priority over full time, 36 hours a week is their full time that 4 hours each week makes me lose over dollars a month, Best for students or retires.
Yes There are 1 helpful reviews 1 No. I worked with some fun and nice people. Pros Paid vacation. Cons Clean bathroom and my schedule keep changing. Yes There are 3 helpful reviews 3 No. Official response from Harbor Freight Tools January 3, Thank you for taking the time to share your feedback with us. At Harbor Freight, we believe in Excellence in Execution, meaning we get things done by staying focused and sweating the details. We always encourage associates with questions or concerns regarding standard operating procedures speak with their Store Manager.
We thank you for your time in Newnan, GA and we wish you the best of luck in your future career! As a Contact Center Associate we often have customers wait on hold unnecessarily.
We are told to fill out templates and then advise the customers to wait up to 5 days for a response. This creates frustration for both the employees and customers.
We regularly fail to process refunds for our hard-working customers in a reasonable timeframe. For a customer to get their refund they often call times to resolve due to our inadequate processes and lack of autonomy. Emails are not answered in a timely manner.
Our systematic tracking information and order status emails relay inaccurate information regularly. Technology is outdated. Systems often fail. Supervisors are overwhelmed with questions from new hires due to the lack of proper training and non-existent SOP's.
We are the largest distributor of…. We specialize in stocking and selling industrial quality tools and supplies that are used everyday by the…. Been there a few times. The people are rude there. From Business: Click on our website to shop online for anything you need! We also specialize service and repair for gaming systems….
I have been going to mid valley distributors for years. This creates a "Spartan" culture with - more Pros Benefits. Thank you for taking the time to share your detailed feedback with us!
At Harbor Freight, we are committed to building the best place to work which means providing our associates with the proper training and tools they need to grow and succeed.
It is important that our associates feel they are a part of a safe and collaborative work environment. If you have strong pending concerns we highly recommend you reach out your HR partner. We have forwarded your feedback with the appropriate associates. Thank you for your continued hard work in Camarillo, CA. Jobs at Harbor Freight Tools. Day stocker. Contact Center Supervisor- Flex Remote. You will learn so much in this job for your everyday, and even future endeavors. Great training and loved feeling like an asset to the company.
The training I got here helps me for mote than just working at harbor freight. I would recommend anyone try it out. They're also great about promoting from within if you show the drive. Thank you for sharing your positive feedback with us! At Harbor Freight, we believe in training and promoting internally so our associates have the tools they need to grow and succeed.
We thank you for your time in Brockton, MA and we wish you the best of luck in your future career! Great experience, great pay, terrible environment. Great pay, and experience. It is difficult to advance. No seniority but will promote based on years and not experience. Unless for store managers. Accountability is an issue, if your directed wrong you will be disciplined, if you question accountability you will be disciplined.
Pros Pay rate is great. And medical is awesome. Cons Lazy managers, no support, call outs constantly. Thank you for taking the time to share your feedback with us! At Harbor Freight, we are dedicated to creating the best place to work, which means we stay committed to providing our associates with the tools they need to grow and succeed for the purpose of advancement. In our efforts we believe in Continuous Improvement at all levels, including management.
If you have strong concerns regarding your team or work environment we recommend you reach out to your HR partner. We will share your feedback with the appropriate associates. Thank you for your continued hard work in Whittier, CA and we look forward to watching you grow with us! With this company you have to be cross trained in logistics and sales. Only compensation you'll get is insurance, no commission for selling the companies extras that the managers will constantly be on you to sell.
The managers and supervisors get the bonus ONLY. But they pay well. Management shows favoritism Regardless of how you help the customers, you're accomplishments are not appreciated. Cons Short breaks No commission. Official response from Harbor Freight Tools December 28, Thank you for sharing your feedback with us! At Harbor Freight, we are committed to Excellence in Execution, meaning we get things done by staying focused and sweating the details.
In our efforts to be the best place to work we strive for Continuous Improvement at all levels, including management. We encourage associates with questions or concerns reach out to their HR partner.
Thank you for your time in Hammond, LA and best of luck on your career journey. Pros None. Cons Poor management No hours. Thank you for sharing your feedback with us. At Harbor Freight we are dedicated to Continuous Improvement at all levels, including management. If you have concerns regarding hours we recommend speaking with your Store Manager. If you have concerns regarding your team we encourage you to reach out to your HR partner.
Thank you for your continued work in Meridian, MS! Love it! My store manager works hard to accommodate everyone's availability while still ensuring the store runs smoothly. I absolutely love my coworkers and for the 1st time I can honestly say that I enjoy going to work. The team I work with, including the manager, are all amazing people. I've never worked with managers that were so willing to actually listen to your concerns and work to address them. It's so nice to have a management team that acknowledges your hard work and validates your worth on a daily basis.
Pros Flexible schedule, great pay, benefits, awesome management team. Cons 30 minute lunches. We love hearing from our hardworking associates! We thank you for your continued hard work in Cedar Park, TX and we look forward to watching you grow with us!
I absolutely love my job and the people I work with. They are my family away from my family.
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